Modern Retail
Modern Retail

Good Retail Awards 2020

Brought to you by Modern Retail and Spring Fair


The Good Retail Awards 2020 Winners were announced at Spring Fair on Tuesday 4th February 2020. Read all about the winners here. Click here to view the official shortlist for the Good Retail Awards 2020. Congratulations to the winners and to all those shortlisted, and many thanks to everyone who entered for taking the time out to apply.


The Good Retail Awards 2020 consisted of the 6 categories below:

Sustainability Initiative Award

This award recognises retailers that have successfully implemented sustainability initiatives within their business. These may include some of the below: 

  • Material or packaging substitution
  • Reducing carbon footprint
  • Working towards a circular economy
  • Encouraging staff to recycle, reduce and reuse
  • Localised sourcing 

Instore Creativity Award

This award recognises retailers who have implemented an instore design that delivers a stand-out customer experience. It will focus on retailers who have used innovation to drive more customers into their store and increase customer satisfaction. The winner of this award will have reinvented the traditional meaning of a retail store to connect with their customers. 

Community Award

The Community Award is open to retailers who have made an effort to give back to their community. It honours companies who have gone above and beyond to transform and enhance the lives of others. Retailers shortlisted for this award will be able to demonstrate how they have made an impact and show the results they have delivered.  

Bricks ‘n’ Clicks Award

The Bricks ‘n’ Clicks Award recognises retailers who have utilised both online and offline channels to create a seamless customer experience. Retailers shortlisted for this category will recognise the importance of integrating all of their customer-facing platforms, both physical and digital, into a true omnichannel offering.

Digital Impact Award 

This award is open to retailers who are using the digital space to create engaging and innovative marketing campaigns. It will include retailers making a strong impact anywhere in the digital space including on their website, via email marketing and across social media.

Retail District Award 

The Retail District Award is open to any retail area producing innovative campaigns and exciting customer-centric initiatives to create a buzz around the retail stores in their area. Entrants for this award may include:

  • High streets, 
  • Shopping centres, 
  • Retail parks, 
  • Business Improvement Districts,
  • Local chambers of commerce